IGNOU Helpline Number & Contact Number – As we all know IGNOU is the largest university in India so there is no doubt that the largest university must have great student learning support and a helpline to guide students who joined IGNOU University for their studies. IGNOU candidates might be confused regarding the IGNOU Helpline Number for their various queries during their study with IGNOU. Therefore, the candidates will be answered here for their questions like whom to contact, where to contact, and when to contact for their questions and complaints.
Students are advised to contact the only concerned department to get a resolution to their queries and do not ask your questions to unrelated departments.
IGNOU Helpline Number
Students may often have several queries to be addressed either before IGNOU admission or afterward. IGNOU offers a helpline number where students can call and ask about their queries. If you have any general questions to ask for which the university does not offer any specific number, you can call on the helpline number 011-2957 1000.
IGNOU Student Helpline Number
If you are an existing student of IGNOU, the university offers a special helpline number for various questions and issues. In case you are facing any trouble or have any queries, you can contact the Student Helpline Number at 011-2957 2514 or 011-2957 2513.
IGNOU Delhi Contact Number
Students are usually suggested to contact their IGNOU Regional Centres for any specific issues they have. Also, there are several other numbers for specific departments as mentioned in this article. However, if you have some query because of which you wish to contact the SSC at the main office, you can contact the office in Delhi at the number 011-2957 2505.
List of IGNOU Helpline Number
We have prepared a table to inform you of the official contact number of the respective department to get a resolution to your query as fast as possible. You need to find the concerned department’s phone number according to your query and make a call to get a resolution.
| Department | Contact Number |
| IGNOU Telephone Exchange | (011) 29571000 |
| IGNOU Study Material Status | (011) 29572008, (011) 29572013, (011) 29572012 |
| Student Enquiries | (011) 29572514, (011) 29572513 |
| IGNOU Assignment Marks | (011) 29571319 |
| IGNOU Practical Marks | (011) 29572212 |
| IGNOU Project Marks | (011) 29571324, (011) 29571321 |
| Online Admission Help | (011) 29571528 |
| Issuance of Degree Certificate | (011) 29572224, (011) 29535438 |
| Degree Certificate Verification | (011) 29571524 |
| Verification of Edu. Certificates | (011) 29572210 |
| Exam Form, Entrance and Hall Ticket | (011) 29572209, (011) 29532088, (011) 29572202 |
| Bachelor’s Degree Courses | (011) 29572211 |
| Master Degree Courses | (011) 29572212 |
| Diploma Courses | (011) 29572208 |
| Certificate Courses | (011) 29572208 |
| Ph.D. – M Phil programs | (011) 29534229, (011) 29571985, (011) 29534326, (011) 29571986, (011) 29571984 |
IGNOU Working Hours and Timing
IGNOU consists of students from various sections. Some can be just students while others can be working professionals. For everyone, the university has a specific time during which the authorities are available to answer queries and calls. All the IGNOU phone numbers will be available on the usual working days of Monday to Friday. You must call the numbers from 9:30 AM to 6 PM to seek a solution to your issue.
IGNOU Helpline Email IDs
If you are not comfortable calling up on the phone numbers, you can always write an email to the respective departments. Here are the emails of essential departments at the university.
| Department | Official Email ID |
| Director, SSC, IGNOU | [email protected], [email protected] |
| International Students residing in India | [email protected] |
| Convocation and Issue of Certificate | [email protected] |
| Registrar/ Hall-ticket, Entrance Test, and Attendance | [email protected]@ignou.ac.in |
| Results and Gradecards for Bachelors and Masters | [email protected]@ignou.ac.in |
| Practical Marks | [email protected] |
| Results and Gradecard of Diploma Level | [email protected] |
| Results and Gradecard of Certificate Level | [email protected] |
| Verification of Grade card and Provisional Certificate | [email protected] |
| UFM Cases | [email protected] |
| Projects, Viva, and Dissertation | [email protected] |
| IGNOU Assignment Marks | [email protected] |
| Duplicate Marksheet and Other Grievances | [email protected] |
| Marks and Gradecard-related Discrepancy | [email protected] |
The students are requested to check this page regularly to get updated and the latest helpline number for any queries related to IGNOU because IGNOU may change the number frequently due to many reasons.
If you don’t want to contact them through phone number then you can also contact or raise a complaint at the IGNOU iGRAM portal to get your queries resolved online within short days. It is noted that the response will be sent on working days only so if you register your query on Saturday or Sunday then your query will be answered on or after Monday Morning.
Respected sir/ma’am,I have applied for a online B.com course at IGNOU and got my control number on 6 september, 2021.But I didn’t get any confirmation regarding my admission in course till date. Please kindly look into it as soon as possible.
i am trying to contact IGNOU but no response.
I’m new student of IGNOU. I have taken admission in July session 2021 but I fill wrong course in admission form I also made payment …… can you tell me the method to improve it.
Respected sir /Madam,
Good night .
I want to study from your Ignou in P. HD course. So I want to ask you for this course.
Please, where is the nearest office in my Garhwa district of Jharkhand state. Now, I can take online admission in this University .
Please give me advice.
Thank you 🙏🙏
I have filled the form for my Mcom degree and ask to pay the amount of 1200 which I had paid and now when I check the form in the programme of study section 2 programmes are showing one is Mcom and second is PGDIBO which was not done by me what should I do to get it corrected?
I have applied for refund and sent mail and reminders 10 times but nobody is replying even nobody is picking calls what to do?
i will try one hours but ignou staff not give response .very bad university
All numbers is trying to call him but no one pick the call and also College closed . 👎👎👎👎👎👎👎👎👎👎👎 Very poor people checking
My name is Rituja Tanavade, my admission was confirmed in august but i’m still not able to login. My regional centre is mumbai and study centre is Arnina Education Technologies ( 1619P) I dont know how to submit assignment because there is no link on rcmumbai website. Not even one phone number is working , it is always either engaged or wrong number.
My control number is 2120359955s
hey
i missed my project date submission
whats the process to submit project for Dnhe
plz help
thank you
मैं Cig की स्टूडेंट हूं, मेरा resul 3 पेपर में Complete दिखा raha hai 1 paper मे incomplete dikha rahe hai, मैं क्या करू।
DEAR SIR , i m new student in ignou . i have taken admission in feb2021. i forget my enrollment even i did not received mail also . plz help me how can i get my enrollment number. i have application form . plz help me if anyone have an idea……..
i m twinkle dasgupata i have taken Admission in january 2021, M.A Edu
No one really responds to any Helpline numbers. i spent hours reaching out to so many numbers and sent mails, but nobody ever responds.
i think all numbers and mail id are just a show only. it doesn`t connect at all. IGNOU Need to improve their Services.
I have submitted my assignment in June 2020 but due to covid-19 I was unable to give the exam in June 2020 nd December 2020. I have given my exam in June 2021. Will my assignment Marks will be added in this exam?
Dear Sir,
I want to inquire about transcript, tried calling the helpline no. several times, but no response.
I would be highly obliged if you can answer the below query:
– I want 2 transcript copies – do I have to make 2 different DD
– I want the 2 transcripts in separate envelope – is there a procedure for that or will they send it in 1 envelope.
– what is the DD amount I shoul prepare for 2 transcript copies.
literally no one picks the call when its emergency…wth yaar, somebody is in need and no one in the university to help out us…?
dont provide the numbers if they are so called busy…
I forgot my enrollment no ..how I know that
I get MA provisional Certificate. But how can get my original certificate from ignou. Pls help me. I want immediately. Pls help me 🙏🏻🙏🏻🙏🏻
Sir, I have taken admission at IGNOU on JAN 2020, so now on JAN 2021, its the 2nd year for me. But I will not give the 2nd year exam on DEC 2021.
So should I’ve to give the assignments of the 2nd year before 30th SEP 2021which means for the DEC 2021 exam? Please help me!
sir mera Enrolment number 165957021 hai. main b.com ka student hu. mere ECO10 ka Assignment update nhi hua hai.jabki maine do bar assignment study center me submit kiya hai.please update my assignment.
My enrollment no. Is not allowed please give me a number
sir my name is vikash kumar sc candidate mai pgjmc me admission lena chhata hun fees pehle hi submit krni hogi ya bad me reimbursement hogi
MLIS July 21-22 admission h Assignment se related notice kaha dekhna hoga aur first assignment submission date kya h?
Hello kiran Maine ignou me admission krbaiya hun mujhe aapki help ki jaroorat hai to pls meri kuchh maddat kr do
I have taken admission in MSW in July 21 but couldn’t receive study material yet
Its since a month i have done admissions in bachelor degree my application is still fresh.
sir mujhe y nhi pta chal rha h ki mera admission ho gya h ya nhi
mera control no 2120340538S
Sir; I had a query related to my admission confirmation because I had been registered myself in Certificate program of IGNOU 28/08/2021 but my admission is not confirm yet ..
Sir, I have fillup a form session 2021-22 and my Control Number – 2110209277S, I had not remember my username and password, I try forget my username but OTP not received my email ID. Please sir help me.
Thank you.
M
I am MEG STUDENT MY COURSE VALIDITY EXPIRED ON JUNE 2021
CAN I TAKE RE ADMISSION PLZ REPLY FOR WAITING
I have completed my B.ed as in service teachers
In 2019-20 but unfortunately iam still waiting for my grade card
Hello,
I m NIBEDITA pattanayak i m a 2014 batch of yr ignou..im cmpltd to all my grade card mark….assignment…n all…but till now i m not get my certificate provisional…what i do for this i cant understand…plz help me….for this…..ignou hv not provided…to face to face contact…n all thats why we r suffering many time….all staff all people are giving wrong information…m so worried about it plz help me m clearing my all work of ignou but i got a mail some days ago that i m got 88 credit….of 96 credits….that means what….n now what n how can i do for get my certificate…. because…my entire 7 years already have spoil….but after that i cant do anything…m so said… because i hv no any idea about this…plz help me about it how to get soon my ba certificate…n complete 96 credit….tq
….
Please login to the student portal to check certificate and download it.
Humre pass IGNOU ki traf se koi msg ni arha ki humre exam kab h humri help kijye pls plspls I request you 2nd year student
My bts 3rd year January session 2020 assignment marks are not showing but I have submitted my assignment online on 29th October 2020
There is no response after complaining to IGNOU Grievance:
सर् मैने MPS के लिए ऑनलाइन एडमिशन जुलाई,2020 में ली थी।ओर मैने 6200/- एडमिशन फी भी दी थी, मुझे books तो मिल गई,लेकिन मुझे कोई रोल नम्बर वगरैह नही मिला इस कारण एग्जाम नही दे पाया। श्री मान जी अब बतायें की मुझे क्या करना होगा क्या मुझे दुबारा एडमिशन लेनी होगी।कृपया मुझे बिस्तार से बताएँ की मुझे क्या करना है अब ताकि मैं अपने एग्जाम दे सकूं। धन्यवाद सहित।
Please give me your contact number I am also student of bts last year we will discuss about it
i started my MA psychology course in Jan 2015 and during the period i completed all the papers. But i need to complete practical, Project and internship. Ignou has extended the time to complete the course upto June 2021..
What should i do to complete the course…
is there is any possibility to get one more year as extension
or
should i take a new admission and apply for a new admission and then apply for credit transfer …if so what is the proceedure ?
Atleast pick up the calls or reply. There is literally no response from anyone
Yup they are not answering any calls. My sister needs Transcript to work abroad
Sir I have completed my BCA in dec 2018 and i have submitted the charge 600 for original certificate on 6 july and selected by post option but i haven’t get my certificate till date so please solve my problem.
With regards
I think number mentioned above are just for a SHOW only. It doesn’t connect at all. IGNOU NEED TO IMPROVE THIER SERVICES
Yes I totally agree. I’ve been trying to reach them since past one month (no exaggeration) through these numbers, email IDs and whatever contact methods given in the site. I never receive any response even if I express my urgency. Students are really suffering with IGNOU.
i have tried to reach couple of times , no one even single reply , you dont reply to mails as well . what students should do , please reply
No one pick the call, how can we contact with ignou?
Sir I have taken online admission in PGDSLM course from ignou on 23rd July 2021.
I have received fees transaction message for successful fees payment, but yet not received admission confirmation mail or any information regarding assignments or content material or the date to fill examination form from your side.
I am trying to contact ignou but no one is going to receive the call and also sent the mails but no reply from your side.
Please guide me.
My study material was returned back By Mistake(Adressee left), how can i get them back to my address
Good morning
My wife took admission in MHD no 044159683 kanta choudhary in year 2006 could not completed 3papers remaining can i apply for completion
Enrollment no-148505152,Name-Abhishek Ranjan, passing year-2018..
(Avi tk marksheet nahi mila h.)
I didn’t receive my remaining papers meg5,meg7 and meg11.
I received only meg8.
I have re-registered for 2021. Please help me
My submitted assignment of 1st year isn’t showing in my student profile ..i compaint so many times and also i resent my assignment and recepit too but nothing worked…and also i want to know am i promoted in my mcom 1st year… I’m jan 2020 batch student
sir mujhe M.A in punjabi mein admission lena hai but B.A mein punjabi nhi thi mere pass only 10th tak ki hai punjabi and meri B.A latest complete hui hai kya mein M.A in punjabi mein admission le sakti hu
Post lockdown relaxations, I visited Study Centre at Aryabhatta College, South Delhi Campus as well as Regional Centre at Naraina and could find none for full two weeks in July, 2021. However, could find an IGNOU representative in the last week of July, 2021 at Aryabhatta College. Thereafter, as advised, have been trying to upload my B.A.(HON) HINDI, BAHDH, SESSION 2020-21 assignment. After successfully completing half the steps, failed to get it uploaded at the given link. Request advise me at 9310253045 OR 7303317784. Alternatively, request send the address where I can (i) Deposit my assignments running into more than 100 pages; and (ii) also collect study material for my 2nd year course. Request expedite my request urgently to enable me to fill up examination form to appear in the exam.
Sir most respect fully i beg to state that i am a student of M A 2nd year of your institution my self Ajaz ahmed sohil s/o mohd Amin sohil R/o Sujmatna dist Ramban Teh Ramsoo Sir due to the critical condition of Home i have missed my first paper of Msoe 004 sir i request .with the help of comment please help me about this paper sir i dont understand about what i do . Please give me opinion abou this i shall be highly thankful to u for this act of kindness.
Did you get any response from their side?
YUNI
I did my third year BSW admission for July session 2018. I could not submit the assignment nor write the exam. i would like to write the exam this December 2021 term. I don’t know how to go about. kindly guide me. my enrolment no is165782498
I have send an application to obtain a date of publication the result of M.A.(Education)/Which the Examination has appeared in December-2017 and the result declared in 2018. BUT I WANT DATE OF PUBLICATION THE RESULT .Hence, kindly issue the same to me my enrollment no 136994625 under regional centre Koraput (Odisha)
My Address- Pramila Khemundu Qr.no. I/97 HAL Township Po:sunabeda-2 Dist Koraput (Odisha) 763002
I have not get any reply, hence it is for your kind information that i shall be bound to file in judicial court regarding the matter within the period so awaiting the positive reply.Thank you.
Wow! What a firm stand, I appreciate
Even I m being stuck, I want to change my elective subject and these people are not ready to do it where as it can be done according to ignou guidelines, but dont know why these people are reluctant,
I m with you, Even I will do the same if these people will not provide a positive response..
But don’t know when will they reply?
😔
I am doing ma sociology part 2 we are promoted without exams last year. By mistake instead of ma part 2 I applied for part 1 exam and applied for part 2 exam too. Now my hall ticket came and I have to write 8 papers together. Please help I don’t want to write part 1 as we are promoted.
No one picks up the phone. Complained a lot but no one responded.
Dear SAHANAJ KHATUN
Registration Number :2120886895S
MSO: MASTER OF ARTS (SOCIOLOGY) Programme Type MASTER Programme MSO: MASTER OF ARTS (SOCIOLOGY) Mode Of Study ODL Regional Center DEOGHAR Study Center Code KKM COLLEGE (3627) State Code JHARKHAND
Sir I have get admission on 22/11/2021 sir last day I have got information about my admission that was There are some discrepancies in your application form….sir what was it? Sir I request please resolve it and continue my admission.
मेरा inrolment no. 126706702 है। मेरा mah में mhi06 clear नही हो पाया है। मेरा session july 2012है।
क्या मैं अब इसे पूरा कर सकता हूँ।
Dear sir please check my SSLC certificate and marksheet which I was sent from state of Bahrain on 17.03.1991or 1992 . for correspondence course b.com from indian embassy approved .but no any response can not study during the gulf war.now I need both certificate original.sent for me urgently.student name is p.thoufeek ali.p from Tamil nadu.
Trying to reach regional centre phone no. Nobody is picking the calls
No one really responds to any helpline number. I spent hours reaching out to so many numbers, sent emails, NOBODY EVER RESPONDS!
No one responds to any helpline number. Then why “ignou” provide these numbers??………
Ryt no any response….i m tired assignment status not shown but i have submitted my assignment
You are right
Hi, i want to know about the french certificate course. But no one is picking any calls, pls revert back to me as soon as possible.
I Agree with you. I also, spent a considerable amount of time trying to reach out though calls messages and emails but no body bothers to respond.
I’m a student of maedu final year and submitted my examination form within time but still couldn’t find my hall ticket for tee August 21. Pls let me know
I’m new student in ignou .I have taken admission in july session 2021 but I fill wrong board name of class 12 in admission form I also made payment …..can you tell me the method to improve it?
Sir,
I want to know the examination dates for
filled examination form dated 09/07/2021.
Is it December 2021
These phone numbers are so useless. No one picks up phone.
Disgusted and disappointed.
I want to take admission in Blis but the clg name is not showing so i’ confuse