IGNOU Helpline Number & Contact Number – As we all know IGNOU is the largest university in India so there is no doubt that the largest university must have great student learning support and a helpline to guide students who joined IGNOU University for their studies. IGNOU candidates might be confused regarding the IGNOU Helpline Number for their various queries during their study with IGNOU. Therefore, the candidates will be answered here for their questions like whom to contact, where to contact, and when to contact for their questions and complaints.
Students are advised to contact the only concerned department to get a resolution to their queries and do not ask your questions to unrelated departments.
IGNOU Helpline Number
Students may often have several queries to be addressed either before IGNOU admission or afterward. IGNOU offers a helpline number where students can call and ask about their queries. If you have any general questions to ask for which the university does not offer any specific number, you can call on the helpline number 011-2957 1000.
IGNOU Student Helpline Number
If you are an existing student of IGNOU, the university offers a special helpline number for various questions and issues. In case you are facing any trouble or have any queries, you can contact the Student Helpline Number at 011-2957 2514 or 011-2957 2513.
IGNOU Delhi Contact Number
Students are usually suggested to contact their IGNOU Regional Centres for any specific issues they have. Also, there are several other numbers for specific departments as mentioned in this article. However, if you have some query because of which you wish to contact the SSC at the main office, you can contact the office in Delhi at the number 011-2957 2505.
List of IGNOU Helpline Number
We have prepared a table to inform you of the official contact number of the respective department to get a resolution to your query as fast as possible. You need to find the concerned department’s phone number according to your query and make a call to get a resolution.
| Department | Contact Number |
| IGNOU Telephone Exchange | (011) 29571000 |
| IGNOU Study Material Status | (011) 29572008, (011) 29572013, (011) 29572012 |
| Student Enquiries | (011) 29572514, (011) 29572513 |
| IGNOU Assignment Marks | (011) 29571319 |
| IGNOU Practical Marks | (011) 29572212 |
| IGNOU Project Marks | (011) 29571324, (011) 29571321 |
| Online Admission Help | (011) 29571528 |
| Issuance of Degree Certificate | (011) 29572224, (011) 29535438 |
| Degree Certificate Verification | (011) 29571524 |
| Verification of Edu. Certificates | (011) 29572210 |
| Exam Form, Entrance and Hall Ticket | (011) 29572209, (011) 29532088, (011) 29572202 |
| Bachelor’s Degree Courses | (011) 29572211 |
| Master Degree Courses | (011) 29572212 |
| Diploma Courses | (011) 29572208 |
| Certificate Courses | (011) 29572208 |
| Ph.D. – M Phil programs | (011) 29534229, (011) 29571985, (011) 29534326, (011) 29571986, (011) 29571984 |
IGNOU Working Hours and Timing
IGNOU consists of students from various sections. Some can be just students while others can be working professionals. For everyone, the university has a specific time during which the authorities are available to answer queries and calls. All the IGNOU phone numbers will be available on the usual working days of Monday to Friday. You must call the numbers from 9:30 AM to 6 PM to seek a solution to your issue.
IGNOU Helpline Email IDs
If you are not comfortable calling up on the phone numbers, you can always write an email to the respective departments. Here are the emails of essential departments at the university.
| Department | Official Email ID |
| Director, SSC, IGNOU | directorssc@ignou.ac.in, ssc@ignou.ac.in |
| International Students residing in India | internationaldivision@ignou.ac.in |
| Convocation and Issue of Certificate | convocation@ignou.ac.in |
| Registrar/ Hall-ticket, Entrance Test, and Attendance | sgoswami@ignou.ac.injitenderkr@ignou.ac.in |
| Results and Gradecards for Bachelors and Masters | mdresult@ignou.ac.inbdresult@ignou.ac.in |
| Practical Marks | practicalsed@ignou.ac.in |
| Results and Gradecard of Diploma Level | dpresult@ignou.ac.in |
| Results and Gradecard of Certificate Level | cpresult@ignou.ac.in |
| Verification of Grade card and Provisional Certificate | gcverification@ignou.ac.in |
| UFM Cases | ufmgroup@ignou.ac.in |
| Projects, Viva, and Dissertation | projects@ignou.ac.in |
| IGNOU Assignment Marks | assignment@ignou.ac.in |
| Duplicate Marksheet and Other Grievances | sedgrievance@ignou.ac.in |
| Marks and Gradecard-related Discrepancy | garora@ignou.ac.in |
The students are requested to check this page regularly to get updated and the latest helpline number for any queries related to IGNOU because IGNOU may change the number frequently due to many reasons.
If you don’t want to contact them through phone number then you can also contact or raise a complaint at the IGNOU iGRAM portal to get your queries resolved online within short days. It is noted that the response will be sent on working days only so if you register your query on Saturday or Sunday then your query will be answered on or after Monday Morning.
Dear Sir/Madam, I am Ankush and I am ex student of MCOM IGNOU and I am completed MCOM from Ignou 2018. But I am not applied for mcom PG degree. Can you please tell me what is the procedure for apply convocation to get my degree. Please reply on mail as soon as possible. Thanks. Ankush
Hi, I have taken admission in Ignou for M. Com course from university’s official website and made online payment of ₹8000/- . However, I didn’t receive any admission confirmation mail or sms from their end. I even tried to contact the university over the given website number but of no use. I beg you kindly look into the matter and respond me to the earliest.
Sir
Is Mswc(Masters in social work counseling) eligible for Net exam?
I am trying to login ignou.ac.in but in program category PGDOM isn’t reflecting in drop down. I have raised several grievances and dropped multiple emails about it to my regional centre and ssc@ignou.ac.in, registrarsrd@ignou.ac.in
but not even single appropriate reply.
If I am unable to login to my student portal how would i get complete details about my enrollment? Please help
I want to know the PGDHHM course 2021 applications date. Tried applying the course isn’t available in the list.
I am looking for MBA admission in IGNOU, so when will the entrance exam start OPENMAT
Hi..I am a student of PGDRD , session july2020-21. I have a project work of RDD5. I have not any knowledge regarding this that what I do.I haven’t any question regarding this which I solve like assignment paper.please help me and give me proper guideline and topic of project.
Please give the class schedule
IGNOU control number 202020136801S required enrollment number and user id password on register email kindly help.
Practicum marks of PGDCFT are not appearing in the web site even though they were submitted in Dec’20. Only Term end exam marks and Assignment marks are being shown. Can you please help?
I’m James with enrollment # 199159576. I have submitted all my assignments for 2020 (I Year B.COM G). Only first 4 assignments are listed. Other 4 are assignments are not mentioned. What shall I to rectify the case. Thanking you!
Dear Sir
I have submit the project work on dated 20.01.2021 but my result is not updated My enrolment no is 193170170
Please do the needful
Sir,
I have made request for change in study centre & my address 10 days ago. Still these details are not change. I have applied through online.
Kindly help me.
Good afternoon Sir / Madam
I was student of CFN and my enrollment no.180135813. I have completed my CFN in dec 2019 and result published on march 2020 but we have not received marks sheet certificate.
Please help me. Is BEGF 101 and FEG 01 the same? I have cleared BEGF 101 assignment and TEE. I passed.
I received my hall ticket for FEG 01 exam on 23rd FEB as I made the payment.
If it is the same and I do not appear will I fail?
Please help. I have less time and Iam working too.
I paid but the fee has not been paid so you can refund my money
Sir
Will always be great full for this
Thanks 🙏
Name-Shashikant
Enrollment No-2001520470
Sir/Mam,
I am giving my final year examination for TEE December 2020. And now new admissions for Jan 2021 have started, can I register for masters in this session or not? I mean will result be declared by the time of document verification if I register now?
Or should I wait for July session? Please give some insight on this.
Dear sir,
I have applied for Official transcript certificate on 6th Jan 2021.
I contacted through both telephone and email (transcript section) many times but there is no response.
Kindly consider my request and do the needful.
Dear Sir,
I have completed all my exams but the mark sheet is not updated and it still shows as not completed.
What should I do?
Course: MLIS
Enrollment No: 180521451
Sir,
I had passed M.Ed. in December 2018 and my marksheet/ provisional certificate haven’t been received yet. Those documents were returned by postal service due to my absence. Group of programs: Masters Return number: 5047
Name: Pallavi Shukla
Enrollment number: 130205728
Programme: M.Ed
Date of return: 26 June, 2019
Please send me my documents at my permanent address:
Pallavi Shukla
E-sector 2712,
Sudama Nagar, Indore
Pin no. : 452001
Sir, I am Suresh kumar T V. I have passed MBA from ignou in 2019. But it is in two enrollment numbers( 091463121, 178347885).3 months before I submitted internal cr transfer form with fees. But I didn’t get any intimation. I need the original marksheet and certificate as early as possible for a job purpose. Can I collect it directly from ignou head office by remitting the required fees?.pls reply as soon. Thank you.
Dear sir,
My exam of mcom starting from 25 Feb
And this year also my card validity will get over
But I am unable to appear for exam due to covid as I am not felling well
Please tell about solution
Dear Sir/Madam, I have qualified my MEG vide enrolment no 176330467 in previous year june-20, unfortunately i have not received my Grade Card through Post office 191202,kindly send me tracking No or advise what to do next.
Can I go to the regional center to get my study material ?
Sir
I had passed M. Ed. in December 2018 and my marksheet / provisional certificate haven’t been received yet. Those documents were returned by postal service due to my absence.
Group of programs: Masters
Return number : 5047
Name : Pallavi Shukla
My enrollment number 130205728
Programme : M.Ed.
Date of return: 06/26/19
Please send me my documents at my present address:
Pallavi Shukla
E-secter 2712
Sudama Nagar Indore
Sir, I want to clarified is there separete marksheet for each semester in BDP( BA) course or only final marksheet (1 marksheet for all the 3 semester). Since I cleared a competitive exam in SSC and as per thier notification for documents verification they posted the candidates to bring all the 3 semester marksheet during documents verification.
Sir plz reponse early as my documents verification is scheduled on Mar 2021
Sir I have got marks in assignment and theory marks in these two subjects , I have cleared or not please confirm
1.Che-04 : 46 marks in assignment and 24 marks in theory
1.Phe-16: 74 marks in assignment and 28 Mark’s in theory .
Status is showing incomplete please tell I ahave passed this or not .
My Enrollment No.2004930499 Course applied: BAG
Sir, I got a Hall ticket that My Exam will be start from 17 February 2021 but I also received a message that You are not eligible to appear in Feb 21 examination. Please ignore the hall ticket issued. Exam fee paid shall be adjusted in next exam IGNOU.
Sir I am confused as Still my exam date is showing the same date. So whether I have to go for attending or have to Ignore it. Please advise us sir
Please Reply I am staying GOA for exam. If any change i will move from here.
Sir I have not pay the per paper fees of July 2021 session exam due to some inconvenience.Any chance to pay the fees.
I am priya kaul i am surprised because a refund takes 15-20 days to process
in fact it is not my fault in reject to take admission in ignou as I have passed the 12th class exam in 1998 at that time the subject taken process was at least 4 subjects now my admission is not acceptable due to having only four kindly refund my fee
I’m trying to contact at customer care no. But no one picked up till today
I need to know that where & when i will collect my degree of M.COM and Marksheet of Ist yr which has not received at my address till date
Session 2015-2017
Regional centre – Rajghat, Delhi
dear sir
My hall ticket is not coming out and I have not even paid the exam fees.
please help me
Sir i had passed MA public administration in Dec 2019. But i dont receive my degree certificate or marksheet till now. Please send me my degree certificate at my present address which is given below.
Name -Nikas
Enrollment num- 176634399
Address- 1034/2, CWE Colony, Near KV no 2. Khavda road bhuj (Kutch) Gujrat pin 370001
I applied for duplicate marksheet, how to my marksheet dispatched or not?
Respected sir,
It is intimated that I am a student of BA, enrollment No. 186921450 and my exam centre is Jamnagar, Exam centre code 0914 (Hall ticket attached).
It is also intimated that currently I am servicing in armed forces and recently I am posted from Jamnagar to Kochi.
In view of the above it is requested that my exam centre maybe changed to Kochi, Exam center code 1402.
Ward regards
Boby Sharma
Programme : BA
Enrollment No. : 186921450
Control No. : 6202911425
Hi, I want to have information about the transcripts. I am constantly calling on the transcript helpline as well as other numbers for last 1 week but no one is receiving. Please help me understand the exact fees and procedure for IGNOU TRANSCRIPTS and if they can be directly sent to WES.
I have enrolled for BA general course but when i typed in my enrolment number (2006385006) both at the ignou student management system and student portal, it said invalid number no matter how many times i tried. Please help regarding this.
What is the passing mark in bachelor degree program for theory and assignment
How can i get my enrollment number.
I have forget my enrollment number. Plz suggest me how can i get it
3 subject Assignment mark not update in marksheet
Name yogesh
Course MPS
Enrollment 186420744
Sir/madam I am BSc in HHA 3rd year student my ignou papers from 12 feb but due to some personal problem, I am unable to give those exams so when I will give exams.
sir ,
I am student of Ba ( enrollment no. 186671204 ) , i submit my assignment online and got a reply mail from IGNOU official but till now my assignment status did not show my marks .I also submit my assignment by post in my study centre DAV pg college Dehradun
please help me sir regarding this .
thank you
Akash joshi
186671204
same sir i also submit it by post to my study centre
Respected sir I am a student of MSC-DFSM, from Tripura state.i given MFN-007 for revaluation and answer script by paying 850rs.now it’s more than 40days,but result not published.in the month of February next season exam date given…now I am very much confused.shall I wait for result or reappear in next season exam? Please reply urgent basis 🙏
I would like to know whether phd admission for commerce for the academic year 2021 has started.
I have submitted my assignment on ignou lucknow email of admission july 2019-20. But marks of assignment has not updated yet…
Enrollment no. 195997429
Course – MSO
hi
i m looking for admission in distance leaning programme Diploma in Finance, Budget and Accounting (DFBA), Pls do let me know the below
1.Admission criteria/Eligibility
2.Duration:
3.Fee structure
4.Exam pattern
Hope to hear soon
My assignment status is not yet uploaded. What should I do?
I am trying to connect via helpline numbers. My query is about the registration form for B.ed entrance test 2021, Where shall I get registered? (any specific link if provided would be helpful) , also I tried registering on official website but there’s an error saying “PAGE NOT FOUND” ..
Thank you for reading, Kindly consider.
i am facing the same problem for mba openmat registration
Sir i have filled up my exam form and by that time my 1 paper marks was not declared so i had to include that subject too in my exam because i didnt want to take risk.. But now my mark is declared and i am passed in that subject… Shall i hv to re appear for that exam.
No, You don’t have to appear again.
Eps06 ka 10/2/21 ko exam hua tha but abhi tak result ni aya ha can u help me plz plz
Sir/Madam
I have completed post graduation in july 2020 session. result published on last November but we have not received mark sheet/provisional certified
enrollment number-171390168
Sir / Madam i have taken admission for mcom on 18:2:2021 and till now I haven’t got any confirmation mail or any study material.