Welcome Students! You are at the Privacy Policy page of the IGNOUHelp site which is the reference website of IGNOU University. We want to inform all our visitors that they should comply and agree with our privacy policy to access and use our portal which is transparent and easy to understand so let’s get started.
Who we are?
IGNOUHelp is a portal that helps students by producing information content, stuff, and materials for IGNOU students on various topics like admission, exam, results, help books, and much more. Our aim is to provide support to students at every stage of their study with IGNOU in the form of free as well as paid versions. The portal can be accessed anywhere or by anyone without any restrictions.
Collection of Personal Data
First of all, if students just want to read the articles on IGNOUHelp then they do not need to provide any personal information to us neither we asked you to provide these details to us. However, if the students want to communicate with us or want to buy one of our services then we may collect the following personal information from students to better communicate with them or to offer a best quality service.
For Writing Comments
The students have to provide their Name and Email Address at the time of writing the comments on any of the articles. This information will be processed by our spam bot to distinguish between spam comments and genuine comments received by students.
For Purchase of Services
To purchase any of our services, the following personal details will be collected by us to offer them a good quality of services.
- Full Name
- Email Address
- Mobile Number
- Program Details
- Full Address with Zip Code
This information will be collected at the time of user purchase any of our services to provide them with personalized services designed by our team. This data helps us to know the user in a better manner and help us to identify the academic level of students to understand their need and requirements.
Usage of Personal Data
The data we collect from users can be used for many purposes that are described below:
- Service: First of all, the data will help us to improve our services and portal.
- Contact: It will help us to connect with the users through email addresses, mobile, and other form of communication.
- We use this data to send users newsletters and email alerts.
- It will help us to improve our communication channel so that we can communicate better to offer personalized services to the end user.
- Marketing: The marketing channel will use this data to introduce and selling of our new products, and services to end users.
- Promotional: We can also use this data for promotional purposes in which we get in touch with the users with different communication methods to promote our services and products.
- Third parties: As of now, we do not share any personal data with third parties as we do not have any tie with any institutions.
Protection of User’s Data
At the present time, users are very concerned about the personal information they share with internet sites. We work hard to ensure that the personal data shared by users must be fully protected on our server by taking security measures as much as possible.
- The personal data that we collect from users are encrypted using SSL (HTTPS) to prevent hackers from stealing your personal information whenever you communicate or share your information with our website.
- These data can be seen only by the administrators and the end user and can not be accessed by any third parties.
User’s Rights
As we said earlier, the details of users are protected and secured by our servers with measures and the following are the rights of users.
- Update: If the user wants to change or update the personal information, they can do the same at any time.
- Removal: Our user has a right to request us for the removal of their personal data from our website. If any user wants to do so then they can connect with us by any form of communication and raise a request for removal of their personal information from our website. Our team will delete their personal information including comments, user profiles, purchase profiles, etc within 72 working hours.
Advertisement
We serve various advertisements to monetize our website and Google Adsense is one of our main advertisement partner who serve the majority of ads impression on our site. Our website has also partnered with Ezoic Ad Network. For more info visit our Ezoic-specific privacy policy to learn more about how we comply with General Data Protection Regulation (GDPR).
Traffic Analysis
We are using Google Analytics to track our website traffic, user location, device, and others. That’s it. If you want to opt-out your self from tracking then you can turn on “Send a “Do Not Track” request with your browsing traffic” from your browser at any time. For more information, you can visit the Privacy Policy page of Google: http://www.google.com/intl/en/policies/privacy/
Cookies
First, we want to tell you that a cookie is one type of file that saves on the computer to provide the best user experience. If you leave a comment on our site IGNOUHelp.in you may opt-in to save your name, email address, address, and other personal information in the form of cookies. These are for your convenience so that you do not have to fill in these details again in the box when you leave another comment or purchase. These cookies will last for one year. Our advertisement partner may use cookies to offer you the best ad experience according to the user’s preference and other details.
Copyright Protection
We hope that you already get to know that our website is protected from copying so no one will be able to copy any of the text at IGNOUHelp as we are not allow anyone to copy any text from our website. The details and information available on our site are written by our team therefore our content cannot use for other sites and is not permitted for re-produce. It is also noted that the books that are shared by us using Google Drive are copyrighted of IGNOU officials only.
Change in Privacy Policy
It is noted that we have right to change our Privacy Policy at any time without any prior notification so keep checking our privacy page regularly to comply with it.
Contact
If you have any queries or questions about our Privacy Policy then feel free to Contact us.
The Privacy Policy Last Updated on 22nd July 2023.