IGNOU Helpline Number & Contact Number – As we all know IGNOU is the largest university in India so there is no doubt that the largest university must have great student learning support and a helpline to guide students who joined IGNOU University for their studies. IGNOU candidates might be confused regarding the IGNOU Helpline Number for their various queries during their study with IGNOU. Therefore, the candidates will be answered here for their questions like whom to contact, where to contact, and when to contact for their questions and complaints.
Students are advised to contact the only concerned department to get a resolution to their queries and do not ask your questions to unrelated departments.
IGNOU Helpline Number
Students may often have several queries to be addressed either before IGNOU admission or afterward. IGNOU offers a helpline number where students can call and ask about their queries. If you have any general questions to ask for which the university does not offer any specific number, you can call on the helpline number 011-2957 1000.
IGNOU Student Helpline Number
If you are an existing student of IGNOU, the university offers a special helpline number for various questions and issues. In case you are facing any trouble or have any queries, you can contact the Student Helpline Number at 011-2957 2514 or 011-2957 2513.
IGNOU Delhi Contact Number
Students are usually suggested to contact their IGNOU Regional Centres for any specific issues they have. Also, there are several other numbers for specific departments as mentioned in this article. However, if you have some query because of which you wish to contact the SSC at the main office, you can contact the office in Delhi at the number 011-2957 2505.
List of IGNOU Helpline Number
We have prepared a table to inform you of the official contact number of the respective department to get a resolution to your query as fast as possible. You need to find the concerned department’s phone number according to your query and make a call to get a resolution.
| Department | Contact Number |
| IGNOU Telephone Exchange | (011) 29571000 |
| IGNOU Study Material Status | (011) 29572008, (011) 29572013, (011) 29572012 |
| Student Enquiries | (011) 29572514, (011) 29572513 |
| IGNOU Assignment Marks | (011) 29571319 |
| IGNOU Practical Marks | (011) 29572212 |
| IGNOU Project Marks | (011) 29571324, (011) 29571321 |
| Online Admission Help | (011) 29571528 |
| Issuance of Degree Certificate | (011) 29572224, (011) 29535438 |
| Degree Certificate Verification | (011) 29571524 |
| Verification of Edu. Certificates | (011) 29572210 |
| Exam Form, Entrance and Hall Ticket | (011) 29572209, (011) 29532088, (011) 29572202 |
| Bachelor’s Degree Courses | (011) 29572211 |
| Master Degree Courses | (011) 29572212 |
| Diploma Courses | (011) 29572208 |
| Certificate Courses | (011) 29572208 |
| Ph.D. – M Phil programs | (011) 29534229, (011) 29571985, (011) 29534326, (011) 29571986, (011) 29571984 |
IGNOU Working Hours and Timing
IGNOU consists of students from various sections. Some can be just students while others can be working professionals. For everyone, the university has a specific time during which the authorities are available to answer queries and calls. All the IGNOU phone numbers will be available on the usual working days of Monday to Friday. You must call the numbers from 9:30 AM to 6 PM to seek a solution to your issue.
IGNOU Helpline Email IDs
If you are not comfortable calling up on the phone numbers, you can always write an email to the respective departments. Here are the emails of essential departments at the university.
| Department | Official Email ID |
| Director, SSC, IGNOU | [email protected], [email protected] |
| International Students residing in India | [email protected] |
| Convocation and Issue of Certificate | [email protected] |
| Registrar/ Hall-ticket, Entrance Test, and Attendance | [email protected]@ignou.ac.in |
| Results and Gradecards for Bachelors and Masters | [email protected]@ignou.ac.in |
| Practical Marks | [email protected] |
| Results and Gradecard of Diploma Level | [email protected] |
| Results and Gradecard of Certificate Level | [email protected] |
| Verification of Grade card and Provisional Certificate | [email protected] |
| UFM Cases | [email protected] |
| Projects, Viva, and Dissertation | [email protected] |
| IGNOU Assignment Marks | [email protected] |
| Duplicate Marksheet and Other Grievances | [email protected] |
| Marks and Gradecard-related Discrepancy | [email protected] |
The students are requested to check this page regularly to get updated and the latest helpline number for any queries related to IGNOU because IGNOU may change the number frequently due to many reasons.
If you don’t want to contact them through phone number then you can also contact or raise a complaint at the IGNOU iGRAM portal to get your queries resolved online within short days. It is noted that the response will be sent on working days only so if you register your query on Saturday or Sunday then your query will be answered on or after Monday Morning.
I cannot able to find my assignment status through website. My Enrollment number is 2100608493 from MEC.
please provide fast and forward updates regarding courses and study materials etc…. so that we students can be up to date.. with any kind of our course information …. please upgrade your technology everyone facing problems regarding exams dates and study materials and so on…ex:- i have received my books now before 1 month of exam and which aren’t completed books only 4 books of mmpc(mba) 3 are still left and exam are going to be held in next week
Sir mujhe apna exam centre change kr wana hai please sir change kr dijiye Noida Mai exam centre kr dijiye
Sir my name is Hajira Tabassum,B.ed student of 2019 batch, I wrote my 2d year term end exam in Dec 2021,and I cleared all the papers, but still I did not received my grade card , while all my batchmates received by post in January itself, please help me to get my grade card as early as possible .
Myself Md Farizuddin Ahmed husband of Mrs sabanam candidate of PhD.She went for entrance exam. she have reached the centre at 9:40AM. She was late for 10 minutes due to non availability of commercial transport facilities. Online exam centre authorities was refused to enter the venue ; Thongacha computer centre, changangei maning leikei near changangei heikru makhong,imphal west Manipur pin:795140. So i request you to kindly look into the matter.
Regards
Farizuddin Ahmed
Sir, I have submit an application form for doing one year Diploma in Horticulture under registration Number 2210042771S and then i have received a mail for reuploading my self attested certificate which i uploaded on the same day and date but till date i can not received any confirmation letter nor i didnot got Icard. So please inform me as soon as possiable
My d.o.b is 1.7.1953 appearing for PhD entrance. But the year for login was restricted to 1955 only beyond that it is not accepting. Kindly rectify the software. Further to change password the server is not stable and not properly working. The issue relate to several students kindly rectify. With regards please reply thanku
Hello sir,
I’m doing diploma in creative writing in English july 2021.
Maine dce 6, k liye project proposal send kia tha 15 of dec ko, profesor Neera Singh aur IGNOU regional center lekin abhi tak approval ya koi bhi reply nahi aya hai.
Abhi kuch dino pehle maine phir se [email protected] , Professor [email protected] aur [email protected] k email kia lekin mujhy koi reply nh milaa please mujhy btaye keh mujhy kia karna chahiye. Mujhy report bhi bnani hai approval ke baad lekin approval ka message aaye to pehle
I have submitted my assignments on given links and also sent the same assignments on all other email ids possible but the status of the same is not yet updated in system. sent email regarding that but they do not respond to any emails, calls or messages. What do i do.
when will the b.ed application form start for the session 2022 in your institute?
Does ignou provide msc psychology course?
i want to know about my exam. why the all helpline numbers are not available……..????
I live in Germany and i am BA3 year student. i was waiting for last year but because of covid i cant travel and i have only 2 exams, i tried many times to talk to universiti commniction but they did not answer me even with online exam option and this is my last chance, now i also have the same problem, i have no information and my everything future depends on thise exam. i work in germany if i dont pass the exam then i have to take 3 years again in germany this exam then please help me and if possible then give me online exam options then i can save my money and time please answer me and help me this is my last hope.
Thank You
Sir,
Good afternoon. I am Sameera Sagar. I have appeared and qualified MA Sociology on December 2014. I have only got my Mark sheet and provisional certificate. I have not received my original certificate yet. Kindly guide me how can I get my original certificate. Anticipating your kind guidance.
Thank you Sir.
I want to take admission in IGNOU for graduation in BSCG . but before admission i want to know about normal and practical classes ,assignments, and credit system in 1st year. and also what to do after online admission. i am an sc candidate. will i have to pay course fee rs 5300 or only the registration fee rs 200 during admission..
anyone willing to answer please respond…
Sir i have submitted my assignment approx 3 months ego but my assignment status not shown and any contact no. Not working.
Hai, i already registered for 35 convocation. But the registered certificate address and pin no was wrong. Is there any option to change the dwlivery address of the certificate?
Hello sir/mam ,
My enrollment number is 115043996.i have applied request form for issuing duplicate MCA degree certificate because my original certificate was destroyed.
I JUST WANT TO ASK 06.01.2022 IGNOU COLLEGE OF RAJGHANT WILL OPEN OR NOT BECAUSE I WANT TO COLLECT MY MIGRATION CERTIFICATE AS I PAID BY DEMAND DRAFT FOR THE MONTH OF FEBRUARY 2021.
dear sir i had completed my BA in the year 2020
.how can i get my main certificate .kindly reply me
My B.a 3rd year clear March 2021 but my markseet &certificate not received .
Sir i am the student of BAG July 2020 session which is promoted in 1st year.
But in exam form section the subject of 1st year is still showing, so i filled the exam form again but i dont want to give exam.
So tell me what are the procedure to cancel the exam form.
Nor the RC or study centre are responding the phone no. Available.
यहाँ कोई AHE01 बाले Student हो तो कृपया मेरी मदद करें ,
धन्यवाद ,
आदरणीय सर ,
मेरा BA course है मैंने गलती से bsc का ahe 01 का subject select कर लिया था ,मेरा AHE01 के प्रोजेक्ट का नंबर update नहीं हुआ है मेरा 2 साल से रिज़ल्ट रुका हुआ है केवल प्रोजेक्ट के नंबर के कारण , लेकिन मैंने इसका प्रोजेक्ट report submit कर दिया था , इसके बाद भी मैंने फिर से project रिपोर्ट तैयार कर ली है लेकिन मुझे guidence नहीं मिल प रहा है,इंटरनेट पर उपलब्ध contact नंबर से फोन नहीं लगता है , study center से भी कोई जानकारी नहीं मिलती है , कृप्या मुझे संबंधित contact नंबर प्रदान करने की कृपा करें|
धन्यवाद ,
I took online admission in BA fresh in the month of September 2021 but till now I haven’t received any study materials. What should I do. Pls reply.
I have been trying to reach the helpline number for days but they’re of any help and I have even emailed but there isn’t any response. Kindly keep a proper number where the students can call for queries. I am very disappointed with the services.
I would like to inform you that I started my journey for higher studies. World Education Service USA is checking my creditionals to Indian certificates. I studied B.A .
How and Whom (where ) I will contact. ?
Please fill the WES form and Year wise Transcript.
How to pay the fees ?
Your Valuable information need.
Thanks
मैं एक सरकारी शिक्षक हूँ, मैं ignou में geography से पीएचडी करना चाहता हूँ
कृपा करके मुझे बताने का कष्ट करें की कब पीएचडी के लिए फॉर्म निकलता है
No one responds to and helpline number.. No body is picking the calls
no one is picking up the call I want to fill my exam form but website is not working
I don’t get my degree certificate
Dear sir/madam, I have submitted my project synopsis AHE 01 in last month. One month completed of submission. I didn’t get any approval. So please necessary action to be taken.
Dear SAHANAJ KHATUN
Registration Number :2120886895S
MSO: MASTER OF ARTS (SOCIOLOGY)
Sir I have get admission on 22/11/2021 sir last day I have got information about my admission that was There are some discrepancies in your application form….sir what was it? Sir I request please resolve it and continue my admission.
Dear sir maine history honour me graduation complete kar liya hai jiska final exam 7-09-2021 ko huwa tha exam huwe 2 Months ho gye hai SR lekin mujhe abhi tak mera certificate nhi mila hai na hi mere parmanent address par bheja gya hai na hi corresponding address par mujhe b. Ed me admission ke liye certificate ki awashyakta hai kripya mera certificate jald se jald bhejne ki kripa kare….
hi i am pratham singh and i need to edit my details as they are faulty can someone help me with that?
Respected authorities,
I have applied for BAG course in IGNOU but have not received any reply regarding the confirmation or rejection of my application since over 3 months now. I have also emailed the regional centre and central authorities but did not get any replies. The telephone no. mentioned above do not work. Please help me get an answer regarding my admission.
Dear Sir/Madam,
I am Vishwajeet Hari Narayan Singh, I have taken admission in M.Sc. In Environment Science in your
University (IGNOU) dated 10th October 2021. please send me confirmation mail or SMS and send me study material
for Study.
Kindly find the attachment here of my admission Acknowledgement Slip & application form
I am try many time to contact with university phone number but fail. So I am mailing you.
Please give me reply
Thanks & Regards
Vishwajeet Singh
Sir I was attended exam in 6 September course code acs01 but my result is not declared. Please help how can I resolve this issue
NO ONE IS PICKED CALL I HAVE CALLED MANY TIME REGARDING MY EXAMINATION ISSUE BUT NOBODY PICKS CALL
Enrolment Number: 191171478
Name: PREETI KUMARI
Program: MPS
Hi ignou team
1.I have applied for MBA, In july 2021, as the new and old are revised i am not able to study material , could please suggest me the material where will i get e material for new syllabus.
2. When should i submit my assignment last date??
I am sindhu from Kerala(Kannur dt).. I took admission for PG in MTTM on 15/7/2021.. Till this day (30/10/2021), there is no any confirmation happened on my admission and didn’t get my enrollment no. yet. I request you to pls give me reply soon.. My regional centre is Vatakara..
I took admission in July 2019 for Diploma in Creative writing in English. Gave exams this year in February. My score card has not been delivered at my home yet despite submitting everything on time. No body picks up calls on the numbers given in this page. My batchmates know nothing about the issue too. What is the problem ? Why my score card has not come yet ? Please let me know.
I WANT CHANGE MY STUDY CENTER . PLEASE SUGGEST, ME HOW TO SOLVE
HOW CAN I CHANGE MY WRONG INFORMATION ADMISSION CORRECT PLEASE TELL ME.
please admission status ke regarding koi update bhej diye
payment bhi ho gyi h or itna waqt bhi ho gya h plz kuch to response dijiye
sir my name is shilpa i have registerd in admission 2018 in ignou for bcom programe i have complete my first year easily but due to covid i have submitted my assignment of 2nd year online and fill examination form for june exam but i have not conduct my examination due to postponed exam dates by university please guide me what i can do just because i am fill the third year registration form also . please guide me
My name is Roshni Ahuja recently in the month of September I have taken admission in MA Sociology, after the admission I received an e-mail regarding the discrepancies and I have cleared that as well but after that I haven’t received any king of mail for enrollment number, dispatch of books, or any other information as well.
please highlight my issue and kindly take needful actions in the process of admission.
Thankyou.
SIR ,I received my degree certificate after completion my course in Feb 2011 .But my name is not correct as per my 10th and 12th certificates.In my first name one letter is missing. How i can correct my name in certificate.
Hello my name is muskan ODL and recently I applied form in diploma dwed also pay the fee but i didn’t get any email regarding my admission how can got to know about admission and everything.. No one is picking the call even didn’t reply daily I’m calling no one is pick up even I deposit all amount of fee is this kind of behavior you shown to your students I fedup with this daily Tentraums please consider my problem solve it as soon as possible
Dear Sir,
I have completed My MBA Programme in the year 2013. I have not taken my Degree Certificate so far .
How can I get now I need your assistance.
Thank you
M.Ramachandran