IGNOU Helpline Number & Contact Number – As we all know IGNOU is the largest university in India so there is no doubt that the largest university must have great student learning support and a helpline to guide students who joined IGNOU University for their studies. IGNOU candidates might be confused regarding the IGNOU Helpline Number for their various queries during their study with IGNOU. Therefore, the candidates will be answered here for their questions like whom to contact, where to contact, and when to contact for their questions and complaints.
Students are advised to contact the only concerned department to get a resolution to their queries and do not ask your questions to unrelated departments.
IGNOU Helpline Number
Students may often have several queries to be addressed either before IGNOU admission or afterward. IGNOU offers a helpline number where students can call and ask about their queries. If you have any general questions to ask for which the university does not offer any specific number, you can call on the helpline number 011-2957 1000.
IGNOU Student Helpline Number
If you are an existing student of IGNOU, the university offers a special helpline number for various questions and issues. In case you are facing any trouble or have any queries, you can contact the Student Helpline Number at 011-2957 2514 or 011-2957 2513.
IGNOU Delhi Contact Number
Students are usually suggested to contact their IGNOU Regional Centres for any specific issues they have. Also, there are several other numbers for specific departments as mentioned in this article. However, if you have some query because of which you wish to contact the SSC at the main office, you can contact the office in Delhi at the number 011-2957 2505.
List of IGNOU Helpline Number
We have prepared a table to inform you of the official contact number of the respective department to get a resolution to your query as fast as possible. You need to find the concerned department’s phone number according to your query and make a call to get a resolution.
| Department | Contact Number |
| IGNOU Telephone Exchange | (011) 29571000 |
| IGNOU Study Material Status | (011) 29572008, (011) 29572013, (011) 29572012 |
| Student Enquiries | (011) 29572514, (011) 29572513 |
| IGNOU Assignment Marks | (011) 29571319 |
| IGNOU Practical Marks | (011) 29572212 |
| IGNOU Project Marks | (011) 29571324, (011) 29571321 |
| Online Admission Help | (011) 29571528 |
| Issuance of Degree Certificate | (011) 29572224, (011) 29535438 |
| Degree Certificate Verification | (011) 29571524 |
| Verification of Edu. Certificates | (011) 29572210 |
| Exam Form, Entrance and Hall Ticket | (011) 29572209, (011) 29532088, (011) 29572202 |
| Bachelor’s Degree Courses | (011) 29572211 |
| Master Degree Courses | (011) 29572212 |
| Diploma Courses | (011) 29572208 |
| Certificate Courses | (011) 29572208 |
| Ph.D. – M Phil programs | (011) 29534229, (011) 29571985, (011) 29534326, (011) 29571986, (011) 29571984 |
IGNOU Working Hours and Timing
IGNOU consists of students from various sections. Some can be just students while others can be working professionals. For everyone, the university has a specific time during which the authorities are available to answer queries and calls. All the IGNOU phone numbers will be available on the usual working days of Monday to Friday. You must call the numbers from 9:30 AM to 6 PM to seek a solution to your issue.
IGNOU Helpline Email IDs
If you are not comfortable calling up on the phone numbers, you can always write an email to the respective departments. Here are the emails of essential departments at the university.
| Department | Official Email ID |
| Director, SSC, IGNOU | [email protected], [email protected] |
| International Students residing in India | [email protected] |
| Convocation and Issue of Certificate | [email protected] |
| Registrar/ Hall-ticket, Entrance Test, and Attendance | [email protected]@ignou.ac.in |
| Results and Gradecards for Bachelors and Masters | [email protected]@ignou.ac.in |
| Practical Marks | [email protected] |
| Results and Gradecard of Diploma Level | [email protected] |
| Results and Gradecard of Certificate Level | [email protected] |
| Verification of Grade card and Provisional Certificate | [email protected] |
| UFM Cases | [email protected] |
| Projects, Viva, and Dissertation | [email protected] |
| IGNOU Assignment Marks | [email protected] |
| Duplicate Marksheet and Other Grievances | [email protected] |
| Marks and Gradecard-related Discrepancy | [email protected] |
The students are requested to check this page regularly to get updated and the latest helpline number for any queries related to IGNOU because IGNOU may change the number frequently due to many reasons.
If you don’t want to contact them through phone number then you can also contact or raise a complaint at the IGNOU iGRAM portal to get your queries resolved online within short days. It is noted that the response will be sent on working days only so if you register your query on Saturday or Sunday then your query will be answered on or after Monday Morning.
Hello sir,
My Name is Naveen, I have applied to degree, while making the payment my amount was deducted but not reflected in the application kindly check and resolve the same. My control number is :2220856586S
i don’t get my enrollment number yet what’s the reason to behind it will you please help me with this
i have completed my bhm degree but i have not received my orginal certificate and i have filled form and i paid fees throgh dd 600 when will i get my certicate if i miss this time i think i don’t get any chance to apply pls help me
Hlw sir , I have applied for mcom course for July 2022 session. There was a admission discrepancy which I was unable to clear as i was not aware, Due to which my admission has been cancelled. My money also not refunded. But I have to take admission kindly help me. Also unable to call customer care number as their number are busy. My control number is 2220560108S
How to change course?
i want to take re admission in blis course as my course validity expire on june 2022 . i didn’t give any exam only submit the assignment and got the grade card what to do now?
i went to ignou centre they told that their is no option
I am student of IGNOU having enrollment no 196657113 program code MPS. I have taken admission in July 2019 and give promotion in 1st year, as per the notification released by IGNOU on 16th December 2020 .A student has to complete promotion criteria on or before june 2022 exam. I just want a written confirmation whether my promotion is still valid or not?
kindly reply me
GOOD EVENING SIR
THIS SIDE
CRM COLLEGE OF EDUCATION VPO SORKHI CITY HANSI DISTRICT HISAR HARYANA 125033
WE WANT TO OPEN STUDY AND EXAMINATION CENTER IN OUR BRANCH
WHATS THE PROCESS PLEASE TELL US
I have applied for BSCG IN THE MONTH OF AUGUST MY CONTROL NO IS 2220509020S I HAVE MADE THE FEE PAYMENT . NEXT DAY I RECEIVED A MAIL REGARDING DESCREPENCY I PROVIDED THE NECESSARY DECUMENTS AGAIN BY ITS BEEN REJECTED AGAIN THRICE .I DO NOT UNDERSTAND WHAT IS THE ISSUE . I AM TRYING TO CONTACT ON IGNOU CUSTOMER NUMBER BUT NO ONE IS RECEIVING MY CALL. HOW MY ISSUE WILL BE RESOLVED ?
Sir My one paper not yet Uploaded Bhic-134 and my assignment has not upload yet so please sir kindly check it.Enrollment mo-195693219,study centre code-2119,Scs clg Puri
I have taken admission in BA but I was not informed by email that my admission is confirmed or rejected .I want reply.
i have enrolled myself for bcom course this year and i got my enrollement number but when i checked my books status the website asked my enrollment number but then i saw that my enrollment number dosent exist so dont know what to do ..plzz help
Sir
2109489250 BAG first year student my assignment result not showing on grade card
I am IGNOU dece student my project result not declared
i had summited 15 January 2022 but yet my project result not declared i was many mails sent [email protected] but nothing reply about of project
Hi, I completed my PGDOM course this year and still the results of final semester have not been announced. My exams concluded on August1st. Adding to it of last sem I did not receive the assigment marks of all the subjects. I did try to reach them but did not get any response. I have to apply for universities out of India and I would like to know what normally remains the procedure for degree. Will I get it via mail or I need to collect it from regional center. How will I know degree has come. I would also need transcript as to apply for universities so how can I apply for that?
I have tried every single source to make contact with ignou but not able to, Please help in clearing admission queries…
My admission is cancelled by University. I want to take admission in MBA. What should be done now? Do i have to pay the fees for MBA twice. please contact
Name -Shivani
By online else fill the form of change SC offline form at regional centre.
I have not received my 2 nd year books can you please send the my books program code BAG
when will be announce B.ed result June 22
I have done dece diploma this year।bt I have not received my marksheet nd degree plz send me
I’m fill the online admission 25 august 2022 ( MAJMc) in master degree but not found Enrollment no how can i found please tell me my control no – 2220589301S
My doughter is doing a certificate course in IGNOU,
Her course name is CDM . ENROLLMENT NO is 2250252041 .Resion is Siliguri 734004.
University takes around around ₹4000. she do complete her assignments very carefully but I am doubt that whether she complete her course not, because it’s very tough to understand that why assignments can not submitte by resistered post.
hello sir ,
May I submit my assignments by post.
Respected Mam/Sir
I have done my BSc. this year from MDU and i had taken admission in B.ed from Chaudhary Ranbeer Singh University, Jind.
Also i want to persue Ma (eng). Is it possible to persue the course from IGNOU? I have submitted my Migration certificate in B.ed will i have to submit it to IGNOU also? Is it possible to do both the degrees at the same time!
i am bhavya , student of IGNOU bscg June 2020 batch have recently given bscg exam in August . my enrollment number is 2006130617. i have got different marks of bchct 135 in grade card and website term end result link. in grade card I have got 22 but in website term end result I have got 11 marks . which mark should i consider
I had enrolled myself for the course of PGDHRM July- 2022. I had paid an amount of INR 10300/-. I subsequently cancelled the my admission. I have still not received and response from IGNOU. All the numbers provided on the website keeps ringing only and nobody picking up the call or providing any assistance. I have mailed IGNOU as well, but no response. Kindly assist.
Details as below:
Enrollment Number:2250527827
Control Number: 2220007100S
Course: PGDHRM
Name: Shreya Adhikari
I am also facing the same issue. I called many times but no one pickup the call and no response on mail as well.
is the ignou website not working?
It is working fine!
Sir/Madam,
I have submit my fresh admission form on 19 sep.2022 under application No.2220716318S but unfortunately I have written my name as sourabh as my name is Aniket and my email in this connection I request your goodself kindly rectify the same as per my academic record school certificates uploaded in the application form.
Regards
Aniket
s/o Anil
My name hemrashmi Agnihotri I want admission in course MSc in environmental science.i want to know that by which method we get classes of the subject.
are bhai jb last me admission form print hua hoga toh usme upper right hand side me bde font me kuch no. likhe h, vhi enrollment no h
Dear sir/Madam,
Good morning to you …. Hopefully doing well..
My self Bikas Kumar behera Father name -Bhaskar Chandra behera Dob- 10 may 1985.
I have done exam 2017 Ssc +2 both but I couldn’t receive my mark sheet until now also I have missed my roll number. Kindly please tell me how to find my mark sheet . I have exam in Odisha in Mayurabhanj dist . Badasahi. Achalika Mahabidhyala.
It’s my humble request kindly do me favour.
Thanks
Bhai enrollment number koni Aya abhi tak mera fresh admission tha mera 2 mahina ho gya admission lagaya hua
I applied for MA English programme in the month of july after few days i got a mail that there is discrepancy and u need to upload another photograph. I did the same and checked the status. It showed your discrepancy is resolved. From july till now my admission is still not confirmed. I mailed ignou on their official website but did not got any response. I called so many times on the provided numbers but the lines are always busy. I am facing alot also the last date of admission forms is 17th of september. Please help me out.
How I can get my original certificate. I passed out my exam in 2021.
Enrollment no-192206003
Sub – mcom
I have applied for MEC programme for the July 2022 session. I have received an email saying my admission is provisionally confirmed. I have also recived a Student ID. However I am unable to access the IGNOU student apps or the ignou website links for students. Every time I try, I get an error message that my enrollment number (2251623759) does not exist. Please guide me on how to address this issue.
Hi,
I’ve sent my Assignments of 7 subjects through Indian Post (EDO09584030IN) on 27th December 2021 which was delivered on 28th December 2021. Subsequently my marks for the 6 out of 7 subjects have been updated but for 1 subject (MCO01) still marks are not updated in the grade card.
Enroll. no. 176229585
Subject Name- MCO01-Not Updated
IS THERE MSC IN ZOOLOGY IS AVAILABLE IN IGNOU ?
I didn’t receive my marksheet
Pass out 2021
Name :gunjan pant
Enrollment no :196512409
Nd I have searched many times but it’s shows
Not found not found
My name is Karmpal, I have taken new admission in BAG this year in August but i haven’t received any confirmation mail from IGNOU. I haven’t received Enrollment no too
My Control no is 2220252267S. I request an update as it is passed one month.
I didn’t received marksheet for BA . Enrolment no. 186846430,
Also i have contact so many time but no respon from IGNOU side.
me BHM degree ka course kar raha hu. Jisme mere sabhi paper 100 marks ke hote hai. Or theory me jisme passing marks 35 hote hai. Lekin sir mere TS07 me theory me 36 marks hai it means ki me pass hu lekin fir bhi uske aage Not Complete likha aa raha hai. Yani mujhe fail dhika raha hai.
Sir mere result me gadbad hai. Please ise thik kar dijiye
My enrollment no. 193738318
Course BHM.
I have completed my BA course. But my BA course BECE2 assignments have not updated. My Enrolment No. 175487640 Name-ANITA
My MARD COURSE. AND I AM UPLOADED MY ASSIGNMENT 2020 ONLINE. BUT MARKS NOT GIVEN YET MY ASSIGNMENT SUBJECT MRDE 101 . LAST WEEK GIVE A APPLICATION FOR THE IGNOU MADANGIR OFFICE. BUT RESPONSE FOR THE OFFICE. PLEASE UPLOAD MY ASSIGNMENT MARKS.
I didn’t recieve my marksheet I hv complaint many tym but no respond pass out year 2018
I have registered my name and opted to study MA Psychology course. But I have not confirmation though I have paid the prescribed fee of Rs 9,600/- online. There is no proper contact till today. I have vexed and I have requested to return the fee paid by me. There is no response from the authorities of IGNOU. I don’t know what the University is doing.
Even I have done the same. But no mail confirmation, nothing.
Fee is already paid.
I am also facing same problem.
And no one is responding at helpline number.
Sir i can’t have username or password but having control number. How I get my admit card my control number is 2110386189S
Online migration certificate kaese practice kare
My name is Priti Patil, I have taken new admission in PGDGFT this year in July but i haven’t received any confirmation mail from IGNOU. I haven’t received Enrollment no too
My Control no is 2220267412S. I request an update as it is passed one month
I have take a fresh admission on 30th of July but i didn’t received any confirmation mail from your side when will I get my enrollment no or identity card please tell my control no. Is 2220346588S
How many time it will take to admission confirmation i have applied last month but there no response i am getting yet.
My DECE course assignments have not updated yet.. Enrollment -2004474589, Name – Babita Jagat
I ant to change my study centre code,how I changed???plz help me
Sir/Madam
I have submit my fresh admission form on 01 Sep. 2022 under application No. 2220620786S but unfortunately i have written my name as Furqoon Mushtaq Mantoo as my name is Furqaan Mushtaq Mantoo and my email id is.
In this connection i request your goodself kindly rectify the same as per my academic record/ school certificates uploaded in the application form.
regards
Furqaan Mushtaq Mantoo
S/o Mushtaq Ahmad Mantoo
R/o Trahpoo
Please follow this: https://www.ignouhelp.in/ignou-address-change-correction-of-name/
hello sir ,
May I submit my assignments by post.
Sir,
I didn’t receive my marksheet yet.l’ve communicated many times but no result.How can l do it? issue regarding details are mentioned as:-
Student’s name-Dilip Gautam,
Enrollment no.-135186345
Registration yr.-2012
Study centre-Aligarh
Visit Headquarter or regional centre
I have not received my ignou marks sheet. I have completed my MEC in Dec, 2019.
sir a want to take admission for cch course and I did done my registration bt don’t payment bt still session July has been closed bt still i want to do cch certificate course please give some another way to do July session